Delete your Ok account
Two ways to do it. Both remove the same things, and neither leaves a copy behind.
Ok is not an emergency or safety service.
- Ok is not a medical alert, panic button, or emergency response service.
- Ok does not track anyone’s location, health, or movements.
- A pink or maroon marker means only that the App has not been opened recently. It does not mean a person is unwell, in danger, or in need of help — and a blue marker does not mean they are safe.
- Notifications depend on phones, networks and app stores we do not control, and may be delayed or may not arrive at all. Never rely on Ok in an emergency. Call your local emergency services or the person directly.
What a marker means for your family is for your family to decide. We do not interpret it for you, and we never contact anyone on your behalf.
Delete your account yourself
Open Ok → Settings → Delete my account. Everything is deleted straight away.
You don’t need to contact anyone.
Email us
If you signed in with Google, email us from that Google email address and ask us to delete your Ok account.
If you never signed in with Google, we cannot tell which account is yours, so we cannot delete it for you. Ask the people you were connected to to remove you — each can do it from their own phone, and it takes effect on both sides.
Email info@connectzz.comWe delete it within 30 days and reply to confirm.
What gets deleted
| What | What happens |
|---|---|
| The name you chose | Deleted |
| When you last opened Ok | Deleted |
| Everyone you were connected to | Removed from your side and theirs |
| Your chosen language, and any record of a subscription | Deleted |
| Where to send your notifications | Deleted |
| Invite codes you created | Deleted, and stop working |
| Your sign-in | The account itself is removed |
What is kept
We keep no copy of our own — no archive, nothing held back. Our infrastructure provider may hold routine technical backups of its systems for a short period before they are overwritten in the normal course; we cannot read those and they are not ours to keep. Anyone who had you in their list will simply stop seeing you.
This cannot be undone. If you install Ok again afterwards you will start from nothing, and the people you were connected to will need to invite you again.
What Ok held in the first place
Only what the app cannot work without: the name you chose, when you last opened it, who you check in with, and a token so notifications can reach your phone.
Never your location. Ok has no location permission and no way to know where you are.
See also the Ok privacy policy and the Ok terms of service, which sets out the same procedure.