Privacy Policy
Ok — “I am Ok. You are Ok.” | Version 1.4
Ok is not an emergency or safety service.
- Ok is not a medical alert, panic button, or emergency response service.
- Ok does not track anyone’s location, health, or movements.
- A red or amber marker means only that the App has not been opened recently. It does not mean a person is unwell, in danger, or in need of help — and a green marker does not mean they are safe.
- Notifications depend on phones, networks and app stores we do not control, and may be delayed or may not arrive at all. Never rely on Ok in an emergency. Call your local emergency services or the person directly.
What a marker means for your family is for your family to decide. We do not interpret it for you, and we never contact anyone on your behalf.
Our promise. Ok exists to tell the people you choose that you are all right. To do that it needs to know almost nothing about you, so it asks for almost nothing. We do not know where you are. We do not read your contacts or your messages. We do not sell anything about you to anybody, we show no advertising, and we do not build a picture of you or your family. Ok is meant to be a quiet app, and that includes being quiet about you.
1. Who we are
Ok (“the App”) is made and run by Connectzz (“we”, “us”, “our”), a proprietorship based in India. This policy covers everyone who uses Ok, on any phone.
For anything about privacy, write to info@connectzz.com with the subject line “Ok App — Privacy”. We reply as soon as we reasonably can.
2. What Ok does
You open the App. The people in your Family list are told you opened it. That is the whole idea. There is no chat, no messages, no photos, no posts, and nothing to scroll.
People are held in lists, and the list decides who hears from you:
- Family — you and up to four people. Told automatically, every time you open the App.
- Family Plus, Relatives, Friends — told only when you deliberately tap to tell them. Opening the App tells them nothing.
- Caregivers — a nurse or helper. Silent in both directions: nobody is told anything automatically, ever.
3. What we keep
This is the complete list. There is nothing else.
| What | Why we need it |
|---|---|
| The name you choose — “Amma”, “Dad”, anything you like | So the people you are connected with see a name instead of a number. It does not have to be your real name. |
| The last time you opened the App | This is the whole feature. Only the most recent time is kept — each one replaces the last. We do not keep a history, and we do not count how often you open it. |
| An anonymous identifier for your phone | So your phone can be recognised as yours without ever asking you for a login, a password, an email address or a phone number. |
| Where to send your notifications | Your phone provides a delivery address so notifications can reach it. It identifies a phone, not a person, and it stops working when the App is uninstalled. |
| Who you are connected with | Their chosen name, when you connected, and which list you filed them in. The list you chose is yours alone — the other person cannot see it, and may well have filed you somewhere else. |
| Which subscriptions your account has, if you buy one | So the App knows how many people you can connect with. This is a yes-or-no record against your account. It contains no payment details of any kind — see section 6. |
| That you agreed to these terms — which version, and when | So we can show that you were asked and agreed, and so we know to ask again if the terms change. It is a version number and a date, nothing more. |
| The language you choose to read Ok in | So that a notification about you arrives written in your language, not the language of whoever opened their app. Nobody but the people you are connected with is told, and it is used for nothing else — not to group you, not to advertise to you, and not to guess where you live. |
| Your email address — only if you choose to sign in with Google | Signing in is optional, and it is not switched on yet. Continue without it and no email address is ever collected. |
Like everything else your phone holds, your settings may also be included in your phone’s own backup — see section 7.
Invite codes. When you make a code we keep the code itself, who made it, the name you chose, whether it has been used, when it expires, and whether it was made as a caregiver invitation, until it is used or expires. When someone enters your code, the request that appears on your screen is kept until you accept or reject it. All of it goes when you delete your account.
4. What we never collect
- Where you are. Ok does not use GPS or any other form of location. When you open the App, we do not know what city you are in, let alone what room.
- Your contacts. We never read, upload or look at your phone’s contact list.
- Your phone number. Never asked for, never stored.
- Your email address — unless you chose the optional sign-in described above.
- Your camera, microphone or photos. No access to any of them.
- What you do in other apps, or anywhere outside Ok.
- Health or fitness information of any kind.
- Payment details. No card number, no bank details — see section 6.
- Advertising identifiers. Nothing that would let you be followed between apps.
- How often you open the App. Only the most recent time exists, and each replaces the last. We used to keep a running count; it was removed in August 2026 and is gone.
No usage tracking. We do not record which screens you look at, how long you stay, or anything about how you use the App. The App contains nothing that could collect it — there is no analytics software in Ok at all. If that were ever to change, this policy would be updated and published before it happened, not after.
5. Who can see it
The people you are connected with can see
- The name you chose.
- When you last opened the App.
They cannot see
- Where you are.
- Your phone number, your email address, or anything about your phone.
- How often you open the App — only the most recent time.
- Which list you filed them in.
- Whether you are connected with anyone else, or who.
Everyone else can see nothing
Someone who is not connected with you can see nothing about you at all — not your name, not your check-in times, not that you exist. There is no directory, no search, and no way for one user to obtain a list of others. This is enforced by the service itself, not merely by the App on the phone, so it holds even against someone who tries to go around the App.
We do not share you with anyone
We do not sell, rent, trade or hand over your information to anybody, for any purpose. The one unavoidable exception is that Ok runs on Google’s cloud services, which store the information described above and carry the notifications to phones. Google provides that service to us and is not permitted to use your information for its own advertising or marketing. Because it is Google’s infrastructure, the information may be held on servers outside India, and outside Europe. By using Ok you agree to that.
6. Money
Family — you and up to four people — costs nothing. Two optional subscriptions let you connect with more people. If you buy one:
- It is bought and paid for through Google Play. Google is the seller.
- We never see your card, your bank details, or any payment information. It does not pass through us and we could not produce it if we were asked to.
- All we are told is that your account has a subscription, so the App knows how many people you can connect with.
- If a subscription ends, those people stop receiving your check-ins. If you subscribe again, those places become available to use once more.
7. Your phone’s own backup, and getting your circle back
Android backs up app data to your private Google Drive folder automatically. This is a feature of the phone, switched on by Android rather than by us, and it applies to Ok as it does to most apps.
- It is kept in a private folder in your own Google Drive, tied to your Google account, and on Android 9 and above it is locked with your phone’s PIN, pattern or password.
- Since July 2026 this backup counts towards the free space on your Google account, so if your Google storage is full it will stop happening. Your phone can also be set to leave Ok out of the backup. Both are settings on your phone, not something we control — and if either applies, there is nothing to restore from.
- We cannot see it, open it, or ask Google for it. It is yours, held between your phone and your Google account. We are not part of it.
- You can switch it off at any time in your phone’s settings, under Google and then Backup.
Accounts are anonymous. There is nothing that ties an account to you, so we cannot restore one. Getting your circle back happens on your phone: your phone’s own Google backup, described above, or asking the people you were connected to to add you again.
If you have lost your phone
Do these in order. Most people get everything back at step 1.
- Set up the new phone with the same Google account you used before, then install Ok again. If your phone’s backup was on and had space, Android puts back what was there and your circle comes back on its own. Nothing else to do. If it does not come back, the backup was not there — go to step 2, which always works.
- If it does not come back, open Ok and set it up as new. Then ask each person you were connected with to add you again — either they send you a code, or you send them one. It takes one tap on their phone and you are back on their screen.
- Ask them to remove the old connection too, so you do not show up twice. They can do that from their own phone.
8. How it is protected
- It is scrambled where it sits, and scrambled while it travels, so that it cannot be read along the way or lifted from storage.
- Every request has to say which account it is for, and prove it. The service checks that proof before it answers anything, so your record cannot be read by somebody simply asking for it.
- The service itself decides who may read what, and it allows you to see your own record and the record of someone you are genuinely connected with — and nobody else’s. That rule sits with the service, not in the App, so it cannot be bypassed by tampering with a phone.
- Your list of connections can be read only by you.
- We ask for the least we can. The strongest protection in Ok is not a technical measure at all — it is that there is so little to protect. We cannot lose your location, your contacts or your card details, because we never had them.
If something ever goes wrong. If your information is exposed by a security breach, we will tell you in the App. We will say what happened, what was affected, and what — if anything — you should do. We will tell the authority within the time the law requires.
What we cannot promise. No system on the internet is completely secure. We use the protections above, and keep what we hold to a minimum, so that a breach would expose as little as possible. If you ever believe something is wrong with your account, write to info@connectzz.com and we will look at it straight away.
9. Connecting with people
Nobody can add you without your agreement. Every connection takes two deliberate acts:
- One person creates an invite code and shares it privately — by message, by phone, or in person.
- The other person enters that code.
- The first person then sees a request and must accept it before anything is connected.
A code can be used once, and expires 24 hours after it is made. A code by itself connects nobody — the person who created it still has to accept. You can delete a code you made.
10. Removing someone
You can remove anyone, at any time, from your own phone. When you do, the connection ends on both sides at once: neither of you is told anything by the other again, and neither sees the other’s check-in times. The other person is not sent a message about it — you simply no longer appear in their list.
You never need anyone’s permission to disconnect from them.
11. Children
Ok is for adults. You must be 18 or over to use it. It is not designed for or directed at children. Please do not set up an account for anyone under 18, or connect one to yours.
In India, the law treats anyone under 18 as a child and expects a parent or guardian to be the one who decides. Rather than ask a parent to decide on a child’s behalf and then try to verify that, Ok is simply not for anyone under 18.
The App does not ask your age or check it. We would rather say that plainly than imply a gate that is not there. The rule above is a condition of using Ok, and the routes below are what we can actually do when it is broken.
Whatever a person’s age, the only thing collected from them is the name they choose — no real name, no email, no phone number, no identity document. We show no advertising to anybody, we do not profile anyone, and we do not track or monitor behaviour — the protections the law puts around children’s data are things Ok does not do to any user.
If you believe someone under 18 is using Ok, delete the account on that phone: open Ok, scroll to the bottom and tap Delete my account. Everything goes immediately, and it does not need us.
12. Your rights
See what we hold
You can already see it. Everything we hold about you is on your own screen in the App: the name you chose, when you last opened Ok, and the people you are connected with. That is the record — there is nothing kept behind it that you cannot see.
Correct it
Change your name in the App whenever you like — that is the correction, and it takes effect at once, on your screen and on everyone else’s. You do not need to ask us.
There is nothing else to put right. The check-in time is recorded automatically and is simply the last time you opened Ok. Your connections are yours to add and remove in the App. We hold no address, no date of birth and no real name that could be wrong in the first place.
Delete it
The quickest way is inside the App: open Ok, scroll to the bottom, tap Delete my account. You are shown exactly what is about to go, and asked to confirm. It happens immediately — nothing waits in a queue.
If you no longer have the App — the phone is lost, or you already uninstalled — install Ok again. If your phone’s own backup was switched on, Android may restore what was there and your circle comes back with it (see section 7). If it does not, you simply start a new account. Either way it happens on the phone.
We cannot do it from our side. Accounts are anonymous: we hold no email address, no phone number and no real name for you, so there is nothing that ties an account to you, and nothing we could check a request against.
What works instead, and it works today: ask the people you were connected to to remove you from their lists. Each of them can do it from their own phone in one tap, it takes effect on both sides, and it takes you off their screens — which is the part that actually affects anyone. Your own record then sits unused and is covered by the retention rules in section 13.
However your account goes, this is what goes with it:
- Your name and your last check-in time.
- Your chosen language, your agreement to these terms, and any record that your account held a subscription.
- Where to send your notifications.
- Every connection you had — from your side and from theirs.
- Any invite codes you made, which stop working.
- Any requests waiting on you.
- The anonymous record that identified your phone.
We keep no copy of our own — no archive, nothing held back. Our infrastructure provider may hold routine technical backups of its systems for a short period before they are overwritten in the normal course; we cannot read those and they are not ours to keep. It cannot be undone — install Ok again afterwards and you start from nothing, and the people you knew will have to invite you again.
Uninstalling is not the same as deleting. Removing the App from your phone takes away the App. Your account stays in our records until you delete it by one of the two ways above. Your phone’s own Google backup is separate and is yours to control.
Limit what we do with it
Ok uses your information for one thing only — telling the people you chose that you are all right. You can stop that by removing connections, or by turning Ok’s notifications off in your phone’s settings.
Change your mind
You can withdraw your consent at any time by deleting your account. Doing so does not make anything we did beforehand unlawful.
13. How long we keep it
| What | How long |
|---|---|
| The name you chose | While your account exists. |
| Your last check-in time | Only the most recent — every new one replaces it. |
| Where to send your notifications | While your account exists. It also stops working by itself once the App is uninstalled. |
| Your connections | Until either of you removes the connection, or either of you deletes their account. |
| Invite codes | Until used, or 24 hours, whichever comes first. |
| Requests waiting on you | Until you accept or reject them. |
| The anonymous record of your phone | While your account exists. |
Accounts nobody uses. We plan to remove accounts that have gone completely unopened for 12 months, and to try to tell the people connected to such an account before it goes. This is not in effect yet. We will publish it here before it starts, so that nobody’s account is ever removed under a rule they were never told about. Until then, an account stays until the person who owns it deletes it.
Cancelling or not renewing a subscription does not remove your account. It returns to the free Family list and stays.
If Ok is discontinued. What we hold is deleted. We do not sell it or pass it to anyone else — except that if the App itself is transferred to whoever takes it over, as described in the Terms of Service, what we hold transfers with it. If the service stops for reasons outside our control, we may be unable to retrieve or return anything held in it.
14. Notifications
Ok sends two kinds of notification and nothing else:
- “[Name] just opened the app” — sent to your Family list when you open Ok.
- “[Name] is Ok” — sent to someone in Family Plus, Relatives or Friends only when you deliberately tap to tell them.
A notification carries the name you chose, and nothing else. No location, nothing further. Caregivers are never notified either way, by design.
You can turn notifications off in your phone’s settings at any time. If you do, you will not hear when others check in — though yours will still reach them.
We will never send you advertising, promotions, or any notification that is not a check-in. Ok does not support marketing messages and will not be given the ability to send them.
15. India — the DPDP Act, 2023
- Why we are allowed to do this. When you use Ok you are asking us to do one thing: tell the people you have chosen that you are all right. Handling your information to deliver exactly that is necessary to provide the service you asked for — that, rather than consent, is what we rely on for the check-in service itself. A service you have asked for should not stop working because a consent box was unticked.
- Where we do rely on consent is the part that is genuinely optional: signing in with Google. You choose it, and you can withdraw it at any time by signing out or deleting your account, as easily as you gave it.
- One purpose only: we use your information to deliver check-ins, and for nothing else.
- The least we can: we collect only what Ok cannot work without.
- Not kept longer than needed: check-in times are replaced each time; everything else lasts only as long as your account, and you can end that whenever you like.
- Connectzz is the Data Fiduciary for everything handled through Ok.
Grievance Officer: Ravi Venkat, info@connectzz.com. We reply as soon as we reasonably can.
16. If you are outside India
For users in Europe and the UK, our legal basis for running the check-in service is that the handling is necessary to perform our agreement with you (Article 6(1)(b)) — you asked Ok to tell your family you are all right, and this is how it does that. We rely on consent only for the optional Google sign-in, and you may withdraw it at any time. Your information sits on Google’s cloud services and may be held outside your country; Google maintains the standard legal protections required for those transfers. Given how little we process, we have not appointed a formal Data Protection Officer — write to info@connectzz.com for anything at all.
17. Changes to this policy
We may update this policy. The version at the top always shows the current one. Where a change matters — something new collected, or a new purpose — we publish it here before the change reaches the App, not afterwards, and we tell you in the App as well.
18. Language
Ok itself can be used in English, Hindi, Odia and Telugu. This policy and the Terms of Service are published in English only, and the English version is the one you agree to. We do not publish them in other languages: a term translated loosely can change what an agreement means, and we would rather one clear version than several that differ.
If you are not sure what any term here means, write to us at info@connectzz.com and we will explain it.
19. Governing law
This policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Disputes fall to the courts of Bhubaneswar, Odisha, India.
20. Contact us
Connectzz
Email: info@connectzz.com
Subject line: “Ok App — Privacy”
We reply as soon as we reasonably can.
Privacy Policy Version 1.4 | Connectzz, India